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Introduction
Web portal issues
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(c) Company name, 2018
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Web portal issues
This section provides a number of common web portal issue scenarios, along with potential causes, who is responsible, questions to ask to help further diagnosis, followed by the next recommended steps.
The contents of Web portal issues
PCI Pal portal issues
Flow not shown
Web session unable to join call
Customer enters card details - portal behaviour
Unable to process card
Transaction error screen
